Contact Us


  • Working time 9AM-6PM China Time
  • Email will generally be replied within 48 hours. If no reply is received, it can be blocked by your mail system. Please check your spam folder. If the spam folder is not received, please call: 0086 157 0891 5952


If you would like to know more informatin about a product, please provide the product's name or link.

If you would like to know your order status, please provide your order number.

If you are not satisfied with the product you receive or the product is defective, please send the product's order number and photos to


Emergency Call: +8615708915952 (9:00AM-6:00PM China Time)

Customer Service Email: Service@procosplayshop

Address: NO 17 Store, No.1 of Building 4,16 Session of Yajule New City,99 Zhenghua Road,Sanxiang Village,Zhongshan City, Guangdong Province, China

Working Time: Monday-Friday 9:00AM-6:00PM(GMT+8 China Time)